Your First Payout Moment

Winz Casino KYC: Documents And Payout Clearance

Legally, the licence requires every player to be identified before winnings leave, and our team finishes the review within 52 hours.

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ALSI-731130 LicensedRegulated by Anjouan Offshore Finance Authority. Audited by eCOGRA and QUINEL. Dispute resolution through SIQ.

Before You Cash Out

Read This Before Your Payout

It answers the question most players ask first: who sees my papers, and how long will it hold up my money.

Who checks

Winz Casino LLC

Under which licence

Anjouan Offshore Finance Authority, ALSI-731130

How long it takes

52 hours

When it becomes compulsory

At the latest before the first withdrawal

Verification e-mail

[email protected]

Age we must confirm

18+

Upload Walkthrough

Do It Right Now, Skip The Re-Send

Best read while the camera is in your hand and the documents are already on the table.

Your Account Section

Open your account area and look for the section holding your documents. Send everything through that page, because files e-mailed to us sit in a queue and slow your payout down.

When You Photograph Your ID

Photograph the photo page of your passport or licence flat on a table. Keep all four corners inside the frame, avoid glare from a lamp, and check that the printed dates are readable before you send.

When The Card Is Yours

Show the card or wallet account you used, with your name and the last digits visible. Hide the middle digits and the security code, since our reviewers never need them and leaving them exposed is a needless risk.

How Long Until It Clears?

Our team reviews within 52 hours and writes to you either way. Keep an eye on the verification address in case a single edge was blurred, because a quick re-shot avoids restarting the whole wait.

What We Need

Send Less, Prove More

You will know exactly which copies to prepare, so nothing bounces back to you twice.

Proof of identity

ConfirmsThat you are who the account says

Copy must showPhoto page, full name, date of birth, clear text

Proof of address

ConfirmsWhere you actually live now

Copy must showYour name, full address, dated within the last few months

Payment method confirmation

ConfirmsThat the money moved from your own account

Copy must showYour name, method logo, last digits only

When It Starts

The Moments That Bring A Request

Winz Casino raises the request at defined points, and the license sets the latest one.

Details That Do Not Agree

Your registration details and your papers disagree, so the mismatch itself is the trigger; send proof of identity and proof of address that carry the same spelling.

Send Your Papers Before You Cash Out

Money leaving the account for the first time brings the full set, because the license requires a verified player before any payout leaves; have identity, address and payment confirmation ready.

Why A Higher Ceiling Needs Papers?

Asking for a higher deposit ceiling moves your account into a different risk band, and the review asks for proof of identity plus a payment method confirmation to match.

One Large Payment, One Extra Step

A payment far outside your usual pattern prompts a closer look, so the team may request payment method confirmation and, separately, source of funds evidence.

Evidence That Satisfies The AML Review

Because Winz Casino LLC holds license ALSI-731130 from the Anjouan Offshore Finance Authority, the rules against money laundering oblige us to understand where a player's money originated. The question is asked of many accounts as routine practice, and it carries no suggestion of wrongdoing.

Depending on your situation, the team may ask for one or more of the following.

Recent payslips or an employment letter
Bank statement showing salary credits
Tax return or notice of assessment
Evidence of a property or asset sale
Proof of an inheritance or a pension

Turn A Refusal Into An Approval

An Old Bill, A New One Needed. A bill older than the usual window no longer shows where you live today, so the address cannot be confirmed from it. Pull a bill issued within the last three months Download the current statement from your provider

A Small Mismatch Fixed Quickly. One letter, a middle name or a date differs from what you entered at sign-up, and the reviewer cannot tie the paper to your account. Compare every field against your profile Ask the verification team to correct a typo

Why Was My Screenshot Declined? A screen capture can be altered without trace, so the reviewer cannot accept it as a true record of the document. Photograph the physical document instead Keep all four corners inside the frame

Answers In Plain English

Short Answers To The Check You Are Asking About

Winz Casino keeps its checks simple: one clear rule, one address, one calm reply each time.

Who holds the license Winz Casino operates under?+

Operations sit under the Anjouan Offshore Finance Authority as regulator, with license number ALSI-731130. Winz Casino LLC is the company behind the site, registered as 238290 (Anjouan) at Bandar Salaam, Mutsamudu. That license is what obliges the checks in the first place.

Will I need to send my documents more than once?+

No, in normal cases a single approved set covers your whole time with us. A second upload is only requested if a document expires, or if the details tied to your account change. Should that happen, we say which file is needed rather than asking for everything again.

What if I changed my name since my ID was issued?+

Send both the old and the new identity document together with the record of the change, such as a marriage certificate. Reviewers match the two so the account, the card and the bank details all agree. Allow the usual 52 hours once the full set reaches [email protected].

When can Winz Casino ask me for KYC documents?+

At the latest before your first withdrawal leaves us. It may also be requested sooner, at registration or at your first deposit, because the same license applies from day one. Nothing is held back from you without a clear reason.

Why does the casino want to know where my funds came from?+

Source of funds is a routine AML step required by the license, never a suspicion aimed at you. It shows that money used on the site has a lawful, declared origin. Most answers take a payslip or a bank statement, and the review closes quickly.

Are the documents I upload kept secure?+

Files travel over 256-bit AES encryption and are seen only by the teams that must check them. Independent testing by eCOGRA and QUINEL supports how gaming and payments are run. You can raise any data question with [email protected].

What happens when a document is rejected?+

You get a short note naming the problem, usually glare, a cropped edge or missing dates. Send a fresh copy of that one file only and the 52-hour count starts again. If the reason is unclear, live chat clears it up in about 3 minutes.